Improving Email Deliverability: Insights from the Email Industries Webinar

Improving Email Deliverability: Insights from the Email Industries Webinarl deliverability is a crucial aspect of any successful email marketing campaign. In a recent webinar hosted by Scott Hardigree, the founder and CEO of Email Industries, industry experts LB Blair and Oscar Tekken shared valuable insights and updates on email deliverability. This blog post will summarize the key takeaways from the webinar and provide actionable tips to enhance your email deliverability.

Webinar Overview

The webinar, titled Email Industries, has been a phenomenal success, attracting a large number of attendees from various industries. This engaging webinar adopts a unique radio call-in show format, allowing participants to interactively ask questions and receive expert answers. Hosted by industry veterans Scott Hardigree, LB Blair, and Oscar Tekken, this webinar promises to provide participants with a wealth of knowledge and experience in the rapidly evolving field of email deliverability.

With the increasing importance of email as a communication tool, businesses are constantly seeking ways to ensure that their email messages reach the intended recipients' inboxes, avoiding the dreaded spam folder or being blocked altogether. This webinar aims to address these concerns and offer actionable advice and strategies to enhance email deliverability.

A Radio Call-in Show Format

The webinar's radio call-in show format is a refreshing departure from the typical webinar structure. Participants have the opportunity to actively engage with the hosts by asking questions related to email deliverability. This interactive format encourages a dynamic and lively conversation, ensuring that attendees' queries are addressed effectively and comprehensively.

The hosts, Scott Hardigree, LB Blair, and Oscar Tekken, are well-known experts in the field of email deliverability. With their extensive experience and deep understanding of the intricate nuances of email delivery, they are equipped to provide valuable insights, practical tips, and best practices.

Expert Hosts

Scott Hardigree, one of the hosts of the webinar, is a renowned thought leader in the email marketing industry. He is the founder of Email Industries, a leading email deliverability consultancy. Scott has helped numerous businesses optimize their email campaigns and improve their deliverability rates. With a wealth of knowledge and hands-on experience, Scott offers invaluable expertise to webinar participants.

LB Blair, another host of the webinar, is a seasoned email deliverability expert. With over a decade of experience in the industry, LB has extensive knowledge of the technical aspects of email deliverability. He is passionate about helping businesses overcome email delivery challenges and ensure that their messages reach the intended recipients' inboxes. LB's technical insights and practical advice make him a valuable asset to the webinar.

Oscar Tekken, the third host of the webinar, is a recognized authority in the field of email deliverability. As the founder of Tekken Email, an email consultancy agency, Oscar has assisted numerous businesses in achieving optimal email deliverability rates. His expertise in email authentication, reputation management, and ISP relationships is highly regarded within the industry. Participants can expect to gain invaluable insights from Oscar's vast experience and wealth of knowledge.

Topics Covered

The Email Industries webinar will cover a wide range of topics related to email deliverability. Some of the key areas that will be discussed include:

  1. Understanding the factors that influence email deliverability
  2. Best practices for designing email templates
  3. Optimizing email content and subject lines for maximum engagement
  4. Effective list management techniques for maintaining deliverability
  5. Implementing authentication protocols and SPF/DKIM
  6. Maintaining a positive sender reputation
  7. Dealing with email deliverability challenges
  8. Monitoring and improving email deliverability metrics

By addressing these crucial topics, the webinar aims to equip participants with the knowledge and strategies necessary to enhance their email deliverability and achieve better results from their email marketing efforts.

Why Attend the Webinar?

Attending the Email Industries webinar provides several compelling reasons to individuals and businesses involved in email marketing:

  1. Expert Advice: The webinar is hosted by industry-leading experts who possess a deep understanding of email deliverability. This ensures that attendees receive accurate and reliable information, enabling them to make informed decisions regarding their email marketing campaigns.
  2. Interactive Q&A: The radio call-in show format allows participants to ask questions and get expert answers in real-time. This interactive engagement ensures that specific concerns and challenges are addressed, providing practical solutions and guidance.
  3. Practical Tips and Best Practices: The webinar offers actionable advice and best practices that attendees can implement to improve their email deliverability. These insights are based on the hosts' extensive experience and proven strategies.
  4. Networking Opportunities: The webinar brings together industry professionals and like-minded individuals, creating networking opportunities. Participants can connect with peers, exchange ideas, and build valuable relationships within the email marketing community.
  5. Stay Updated: Email deliverability is an ever-evolving field, with new challenges and opportunities emerging regularly. By attending the webinar, participants can stay updated on the latest trends, techniques, and industry developments, ensuring their email marketing strategies remain effective and efficient.

Latest Email Deliverability News

The world of email deliverability is constantly evolving, with new updates and developments shaping the way marketers approach their email campaigns. In a recent webinar, several important updates were discussed, shedding light on how these changes can impact the effectiveness of email marketing strategies.

One significant development that was highlighted in the webinar is Microsoft's decision to honor DMARC equals reject. DMARC, which stands for Domain-based Message Authentication, Reporting, and Conformance, is an email security protocol that helps prevent email spoofing and phishing attacks. By honoring DMARC equals reject, Microsoft aims to enhance email security by rejecting emails that fail DMARC verification. This decision has important implications for marketers who haven't properly set up their DMARC records, as their emails may be more likely to end up in recipients' spam folders.

Another issue discussed during the webinar involved emails sent from Google Workspace landing in the Outlook spam folder. This means that even legitimate emails from reputable senders using Google Workspace can mistakenly be flagged as spam by Outlook. This issue can potentially impact email deliverability and make it more challenging for marketers to reach their intended audience. It is important for marketers to stay updated on such issues and adapt their email strategies accordingly to ensure their emails reach the recipients’ inbox.

In response to email security concerns, Google has also implemented measures to minimize DKIM replay attacks. DKIM, which stands for DomainKeys Identified Mail, is an email authentication method that allows the recipient to verify that an email was sent by an authorized sender. However, DKIM can be vulnerable to replay attacks, where attackers intercept and resend authorized DKIM-signed emails. To address this issue, Google has introduced a mechanism that feeds back RFC 5322 bounces, reducing the risk of DKIM replay attacks. This step taken by Google is a positive move towards enhancing email security and improving deliverability rates.

In conclusion, the webinar on the latest email deliverability news highlighted several crucial updates that marketers need to be aware of. Microsoft's decision to honor DMARC equals reject emphasizes the need for marketers to properly set up their DMARC records to ensure their emails are delivered to the recipients' inbox. The issue of emails sent from Google Workspace landing in the Outlook spam folder poses a challenge for marketers, requiring them to adapt their email strategies to overcome this hurdle. Additionally, Google's measures to minimize DKIM replay attacks demonstrate the commitment towards enhancing email security and improving deliverability rates. By staying informed about these updates and making necessary adjustments, marketers can optimize their email campaigns and ensure a higher level of deliverability and engagement.

The Impact of Timing on Email Deliverability

In the webinar, the impact of timing on email deliverability was discussed in detail. It was emphasized that the days and times of the week can have varying effects on the success of email campaigns, depending on the target audience and their engagement patterns.

When it comes to determining the best time to send emails, there is no one-size-fits-all answer. What works well for one audience may not work as effectively for another. Therefore, it is essential to understand your specific audience and their preferences.

Here are some key points to consider when it comes to timing and email deliverability:

  1. Know your audience: Understanding your target audience's behavior and preferences is crucial to maximize email engagement. Consider factors such as demographics, time zones, and industry-specific trends.
  2. Consider engagement patterns: Analyze the historical data of your email campaigns to identify patterns in open rates, click-through rates, and conversion rates. This can help you identify the days and times when your audience is most likely to engage with your emails.
  3. Avoid peak sending times: Sending emails during peak times when the inbox is flooded with emails from other marketers might reduce the visibility and impact of your campaign. Experiment with sending emails during off-peak hours to stand out in the inbox.
  4. Test, evaluate, and optimize: Conduct A/B tests to compare the performance of different sending times. Use email analytics to track the success of your campaigns and make data-driven decisions to optimize your timing strategies.

Remember, timing is only one aspect of email deliverability. While it can significantly impact the open rates and overall effectiveness of your campaigns, it should be combined with other essential elements such as compelling content, attractive subject lines, and strong call-to-actions.

The Importance of Authentication for Email Deliverability

An additional crucial aspect of email deliverability discussed in the webinar was authentication. Proper authentication ensures that your emails are not marked as spam or rejected by the recipient's email server, increasing the chances of successful delivery.

Setting up authentication records such as SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) is essential to authenticate your emails and establish trust with ISPs (Internet Service Providers) and email servers.

Here is a step-by-step guide on how to set up SPF and DKIM records:

  1. SPF setup:
    • Contact your email service provider (ESP) and obtain the necessary SPF record.
    • Access your DNS (Domain Name System) host control panel. This is typically provided by your domain registrar or hosting provider.
    • Add the SPF record obtained from your ESP to the DNS host by creating or modifying the TXT record. Make sure to include all the authorized IP addresses or domains that are allowed to send emails on behalf of your domain.
    • Save the changes and allow some time for the changes to propagate across the DNS servers.
  2. DKIM setup:
    • Contact your email service provider (ESP) and obtain the necessary DKIM record, including the public and private keys.
    • Access your DNS (Domain Name System) host control panel.
    • Create a new TXT record for DKIM by adding the public key value obtained from your ESP. The record should be in the format of ''.
    • Add the public key value as the TXT value for the DKIM record. If your ESP provides additional instructions, follow them accordingly.
    • Create a new CNAME (Canonical Name) record with the name '' and the value ''.
    • Save the changes and allow some time for the changes to propagate across the DNS servers.

Once you have set up SPF and DKIM records, it is essential to validate and test their effectiveness. Sending a test email to a Gmail account and checking the authentication results in the email headers can help ensure that the records are successfully implemented.

Regularly reviewing and updating your authentication records, especially when migrating to new email service providers or making changes to your DNS hosting, is crucial to maintaining optimal email deliverability.

In conclusion, the timing and authentication of emails play significant roles in email deliverability. Understanding your audience's engagement patterns, avoiding peak sending times, and optimizing your timing strategies can greatly enhance the effectiveness of your email campaigns. Additionally, setting up SPF and DKIM records and regularly validating their effectiveness are essential steps to ensure proper authentication and maximize email deliverability.

Troubleshooting Deliverability Issues

Welcome to our blog post on troubleshooting deliverability issues! In this article, we will discuss the importance of investigating and analyzing data to identify the causes of deliverability issues. We will also explore how problems with new users can indicate issues with the opt-in process, content, or domain reputation. Finally, we will provide some actionable steps you can take to improve deliverability and ensure successful email campaigns.

Investigating and Analyzing Data

When it comes to deliverability issues, data analysis is key. It allows you to understand the factors that might be affecting the deliverability of your emails. By analyzing data such as open rates, click-through rates, bounce rates, and spam complaints, you can gain valuable insights into the performance of your email campaigns.

One common issue that affects deliverability is a high bounce rate. Bounces occur when an email is returned to the sender because it was undeliverable. There are two types of bounces - hard bounces and soft bounces. Hard bounces occur when an email is permanently undeliverable, often due to an invalid or inactive email address. Soft bounces, on the other hand, are temporary delivery failures that may be caused by issues like a full inbox or a problem with the recipient's server.

To identify the causes of deliverability issues, it is important to closely examine bounce rates and categorize them as hard bounces or soft bounces. This analysis will help you pinpoint if the issue lies with your email list or if it is a technical problem. Additionally, analyzing open rates and click-through rates can shed light on the engagement level of your subscribers and the quality of your email content.

Problems with New Users

New users are often the ones who face deliverability issues as they are just beginning their relationship with your brand. If you notice a significant drop in deliverability rates for new users, it is essential to investigate the possible causes and address them promptly.

One common issue with new users is problems with the opt-in process. If the opt-in process is complex or confusing, users may make mistakes while signing up, resulting in incorrect or inactive email addresses. It is crucial to ensure that the opt-in process is user-friendly, clear, and straightforward.

Another factor that can affect deliverability for new users is the content of your emails. If your emails are too promotional or appear spammy, they may trigger spam filters and end up in the recipients' spam folders. Make sure your content is relevant, engaging, and personalized to increase the chances of your emails reaching the inbox.

Domain reputation can also play a role in deliverability issues for new users. If your domain has a poor reputation due to previous spam complaints or other negative factors, ISPs may be more likely to flag your emails as spam. Monitoring and managing your domain reputation is crucial to ensuring high deliverability rates.

Improving Deliverability

Based on your findings from the data analysis and investigation, you can now take appropriate actions to improve deliverability. Here are some actionable steps you can take:

  1. Verify email addresses: Regularly verify the email addresses in your list to remove any invalid or inactive ones. This will help reduce bounce rates and improve deliverability.
  2. Optimize the opt-in process: Simplify and streamline your opt-in process to minimize user errors and ensure that only valid email addresses are added to your list.
  3. Create engaging and relevant content: Focus on creating high-quality content that resonates with your audience. Tailor your emails to their interests and needs, and avoid overly promotional language that may trigger spam filters.
  4. Monitor your domain reputation: Regularly check your domain reputation and take steps to improve it if necessary. This can include addressing any previous spam complaints, improving email authentication, and maintaining a clean sending history.
  5. Personalize your emails: Use personalization techniques to make your emails more engaging and relevant to each recipient. This can include using their name in the subject line or body of the email, segmenting your list based on demographics or preferences, and sending targeted emails.
  6. Test and optimize: Continuously test different elements of your email campaigns, such as subject lines, call-to-action buttons, and send times. Optimize your campaigns based on the insights gathered from these tests to improve engagement and deliverability.

By implementing these steps and closely monitoring the metrics, you can improve the deliverability of your email campaigns and ensure that your messages reach the intended recipients' inbox.

"Troubleshooting deliverability issues requires a data-driven approach and a commitment to continuous improvement. By analyzing data, addressing issues with new users, and implementing best practices, you can maximize the effectiveness of your email campaigns and drive better results."

In conclusion, troubleshooting deliverability issues is crucial for the success of your email campaigns. By investigating and analyzing data, paying attention to problems with new users, and taking appropriate actions, you can overcome deliverability challenges and ensure that your emails reach the inbox.

Remember, deliverability is not a one-time task but an ongoing process. Stay proactive, stay vigilant, and keep refining your email marketing strategies to achieve optimal deliverability and drive the desired outcomes.

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